Privacy Policy

Last Updated: February 2026

This Privacy Policy describes how Surge Games Teknoloji Anonim Şirketi (“Surge Games”, “Company”, “We”, “Us”, “Our”) collects, uses, discloses, and protects your personal data when you use our mobile games and related services (“Service”).

By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Company Information (Data Controller)

Company Name: Surge Games Teknoloji Anonim Şirketi

Address: Fenerbahçe Mah. İğrip Sk. No:13 İç Kapı No:1 Kadıköy / İstanbul, Turkey

Website: https://surgegames.co

Contact Email: info@surgegames.co

Surge Games is the data controller responsible for your personal data.

2. Interpretation and Definitions

Interpretation

Words with capitalized initial letters have meanings defined below.

Definitions

Account: A user account created to access parts of the Service.
Company: Surge Games Teknoloji Anonim Şirketi.
Device: Any device that accesses the Service.
Personal Data: Information relating to an identifiable individual.
Service: Our mobile games and related services.
Service Provider: Third parties processing data on our behalf.
Usage Data: Automatically collected data generated by use of the Service.
You: The user of the Service.

3. Data We Collect

3.1 Personal Data

We may collect:

Email address
Username or player ID
Support communications
Account information
Contest or promotion data

Providing this data is voluntary, but some features may not work without it.

3.2 Usage Data (Automatically Collected)

We collect technical and gameplay data, including:

IP address
Device identifiers
Advertising ID (IDFA/GAID)
Device type and OS
Session duration
Gameplay events
Crash logs
Country/region (derived from IP)
Ad interactions

If you connect via Apple, Google, or social platforms, we may receive:

Basic profile information
Platform ID
Friend lists (if enabled)

This depends on your platform privacy settings.

3.4 Payment Data

In-app purchases are processed by App Stores.

We do not collect credit card or banking information.

We may receive non-financial purchase data (items purchased, transaction IDs).

4. Tracking Technologies and Cookies

Our Website currently uses only essential cookies (no third-party analytics). Our mobile games may use SDKs/analytics/ads as described below.

We use:

Cookies
SDKs
Pixels
Analytics tools

These are used for:

Security
Performance
Personalization
Advertising
Analytics

You can control cookies through device/browser settings. Disabling cookies may affect gameplay.

For more details, see our Cookies Policy.

5. How We Use Your Data

We use your data to:

Provide and operate games
Create and manage accounts
Improve gameplay
Analyze performance
Provide customer support
Run promotions
Send notifications
Prevent fraud
Deliver personalized ads
Ensure legal compliance
Conduct research and development

6. Advertising and Marketing

Our games are ad-supported.

We may use third-party ad networks and mediation platforms such as:

Google AdMob
Unity Ads
AppLovin
ironSource
Meta Audience Network
Other partners

These partners may collect:

Advertising ID
IP address
Device data
Gameplay context

This enables interest-based advertising.

Opt-Out Options

You may limit ad personalization via:

Device privacy settings
“Limit Ad Tracking”
“Reset Advertising ID”

You will still see ads, but they may be less relevant.

7. Analytics and Attribution

We use analytics and attribution tools including:

Firebase Analytics
Firebase Crashlytics
Adjust
Other similar SDKs

These help us:

Measure user engagement
Detect errors
Improve stability
Optimize marketing campaigns

8. Disclosure of Your Data

We may share your data with:

8.1 Service Providers

For:

Hosting
Analytics
Customer support
Marketing
Payment processing

They are contractually bound to protect your data.

8.2 Business Transfers

In case of:

Merger
Acquisition
Asset sale

Your data may be transferred.

8.3 Legal Requirements

We may disclose data when required to:

Comply with law
Respond to authorities
Protect rights
Prevent fraud

8.4 Other Users

Social features may display:

Username
Profile image
Scores
Messages

We are not responsible for how other users use this data.

9. International Data Transfers

Your data may be processed in:

Turkey
EU
USA
Other countries

We use appropriate safeguards to protect transfers. By using the Service, you consent to these transfers.

10. Legal Basis for Processing (EEA Users)

We process data based on:

Contract necessity
Legal obligations
Legitimate interests
Consent

You may withdraw consent at any time.

11. Data Retention

We retain data:

While your account is active
As needed for legal purposes
For dispute resolution
For business operations

Usage data is usually kept for shorter periods.

12. Security

We implement industry-standard security measures:

Encryption
Access controls
Secure servers

However, no system is 100% secure. You use the Service at your own risk.

13. Your Privacy Rights

Depending on your location, you may have:

Access
Correction
Deletion
Restriction
Objection
Portability
Opt-out of sale (California)

To exercise rights, contact: 📧 info@surgegames.co

We respond within legal timeframes.

14. Children’s Privacy

Our Service is not intended for children under 13.

We do not knowingly collect data from children under 13.

If discovered, we delete it promptly.

Parents may contact us for removal requests.

15. Third-Party Links

Our Service may link to third-party sites.

We are not responsible for their privacy practices.

Please review their policies separately.

16. Push Notifications and Communications

We may send:

Game updates
Promotions
System notices

You can disable notifications in device settings.

17. Changes to This Policy

We may update this policy. Changes will be posted here with a new date. Continued use means acceptance.

18. Contact Us

For privacy questions or requests: 📧 info@surgegames.co